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Live Status\Incident History\Nets/Nexi: Acquirer Processing Issues

Outage

Nets/Nexi: Acquirer Processing Issues

  • Resolved
  • Monitoring

    We can now confirm that transactions processed through Nets/Nexi are going through again. We will continue to monitor the situation closely, but the incident appears to be resolved at this time.

  • Identified

    Nets/Nexi has informed us that they have implemented a fix for the issue. However, we are still seeing transactions fail for merchants using Nets/Nexi as their acquirer.

  • Identified

    The issue at Nets/Nexi is still ongoing, and transactions processed through Nets continue to fail. Nets has not yet provided an ETA for resolution. We are monitoring the situation closely and will post another update as soon as more information becomes available.

  • Identified

    Transactions processed through Nets/Nexi are currently failing due to an upstream issue at Nets/Nexi. This affects merchants using Nets as their acquiring bank. Other acquirers are not affected. Nets/Nexi is aware of the issue and is investigating. We are monitoring the situation and will update this incident when we have more information.